Returns & Warranty Policy

At Rebuild IT, we stand by the quality of our refurbished electronics with a 30-day hassle-free return policy. If your device isn't performing as expected, we offer easy exchanges or full refunds to ensure your tech needs are met.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to submit a return request or contact our support team with your order number.

• 2.
  Prepare the Device

  Perform a factory reset to remove personal data and securely pack the item in its original packaging along with all included accessories.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop off the package at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, your refund or replacement will be processed within 3 to 5 business days.